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Policies

PRIVACY POLICY

This website uses enquiry forms to enable you to request further information, or to register your interest in or purchase one of my services. We collect certain contact information to enable us to respond to your enquiry and to send you relevant information. We will retain your details for the purposes of keeping you informed about our services.

We will not provide your details to any other party. Any personal details collected on the booking form and/or during a consultation, will remain entirely confidential between yourself and Vanessa Christie and be held on an encrypted computer. However, if information-sharing is required with a third party (eg Doctor, Health Visitor or Midwife), for health or safeguarding purposes, Vanessa will discuss this with you. If you have any questions regarding this privacy policy, please contact Vanessa.

 

REFUNDS AND CANCELLATION POLICY

You may cancel a consultation at any time before your scheduled appointment. A full refund will be given for cancellations made more than 48 hours before the scheduled appointment. 50% of the fee is payable if cancellation is made 24-48 hrs prior to the appointment and 80% payable within 24 hrs. You may re-schedule an appointment at any time. If a re-booking is made for within 2 weeks of the cancelled appointment, no cancellation fee will apply.

Sometimes there may be unexpected circumstances, such as a hospitalisation, that may result in a cancelled appointment. These circumstances are dealt with on an individual basis.

 

COOKIE POLICY

This website uses cookies to help improve your experience. Cookies are small text files that are deposited on your computer’s disk when you visit a site and may be sent back to that site when you visit again. This enables websites to know if you have visited before, but not to identify you individually. We use cookies through third party websites such as Google Analytics to monitor visits and help us improve our website. It is possible to set your browser to block all cookies, but doing so will make some websites difficult or impossible to use.